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Services

Develop community participation programme

Identify key stakeholders that will be impacted by the project.
Consult, advise and liaise with all community structures to ensure maximum community buyin,e.g,councillors,ward committee members, political parties, Non-governmental Organisations, Community based Organisations. Develop material for workshops, community.
Attend site meetings with project inspectors, project engineers and contractors to track progress and resolve any challenges that are encountered.Inform the client about any changes to the scope or timeliness or any project requirements.
Perform spot checks on the work being done.
Manage and Oversee the project from inception to completion.
Recruit, select, train and develop community facilitators where necessary.

Manage relationships with communities and key stakeholders

Manage and resolve conflicts between contractors, communities, facilitators and interest groups (e.g. business forums, social groups, political parties)
Mediate between the contractors and interest groups.
Manage and resolve all project related issues a they arise.
Update councillors on a monthly basis on the project progress.
Review and resolve complaints from the community regarding service delivery issues.

Organise and facilitate all meetings with the communities /public

Communicate with the communities through public meetings, stakeholder workshops and block meetings
Inform and educate communities about projects through pamphlets, public meetings, stakeholder workshops and block meetings.

Report and give feedback of meetings with councillors and affected Stakeholders

Write monthly progress activity reports for the client.
Consolidate project reports from community liaison officers.
Write monthly progress report for councillor.

Recording of documents and data
File all information and data for recording keeping purpose.


Training Methodology

Top-quality facilitators represent a key ingredient of effective skills transfer, and accordingly Sepeng Mfikwe group has the most rigorous Facilitator certification program and standards in the industry. Before teaching a Sepeng Mfikwe group class, all facilitators are required to conform to stringent requirements set for communication skills, instructional methodology, technical proficiency, and real world business knowledge and experience.

Our Learning Model provides the basis for the development of all courses, instructional materials, and course manuals. This model incorporates leading-edge adult learning methodology and focuses on transforming learning into practical knowledge, thus improving performance after a training experience.

Our course developers and Facilitators follow the Sepeng Mfikwe group Learning Model. This model applies the most current science of instruction within a collaborative learning environment that combine to provide students with a high-performance learning experience. The ultimate goal of this learning is its translation to on-the-job performance.

The science of instruction involves the application of an instructional protocol that integrates the most current cognitive learning models with performance models.A collaborative learning environment accommodates an adult’s unique learning attributes, maximizing motivation and facilitating group collaboration and interaction to create the most relevant, positive learning experience.

Our Microsoft Office training is therefore presented according to a productivity-based delivery model that focuses on when and how to use key functionalities, in addition to providing basic, introductory guidance. It also incorporates the following:

Awareness: We tell the Microsoft Office story through practical, easy-to-follow demonstrations based on specific real-life business scenarios.
Assessments: Our assessments consist of pre and post assessments to determine the skills gap, as well as in-class skills transfer assessments.
Flexibility: Our classroom environment and the innovative “classroom in a box” offering allows us to accommodate people both off-site and on-site at their offices. All our classes are facilitator-led.

The awareness, assessments and flexibility aspects of our offering enable us to create innovative training solutions that can be used when organisations are migrating from one version of Microsoft Office to the next. This enables them to break the cycle of investing in software while sacrificing business benefits for end-users.

Sepeng Mfikwe group’s Microsoft Office training is only successful if the awareness, assessment and flexibility components are viewed holistically, and not as a set of independent training interventions.

If the Client chooses to have their delegates certified we use multiple forms for certification, from vendor-specific certifications to unit standard-based assessments, to ensure that the requirements of our customers are addressed effectively and efficiently.

ICDL Modules

Module 1: Basic IT concepts
Understanding the basic concepts of how IT systems are found in everyday situation, how personal computers can affect health and the awareness of security and legal issues associated with computers.

Module 2 Using a Computer and Managing Files
Ability to operate within desktop environment, being able to create/delete files, folders, using copy, cut and paste, manipulate windows, using search features, etc.

Module 3 Word Processing
Using word processing application. Completing basic operations: typing, formatting word processing documents, using tables, pictures within a document and using mail merge tools.

Module 4 Spreadsheets
Basic Concepts of spreadsheets and using spreadsheet application, accomplish standard mathematical operations using basic formula and functions, working with advanced features such as creating graphs and charts

Module 5 Database
Testing ability to design and plan a simple database using standard database package. Retrieving information from an existing base by using available database tools. Creating and modifying of reports.

Module 6 Presentations
Using presentation tools to creating, formatting and delivering presentations for a variety of different target audience or situation and using various slide shows.

Module 7 Information and Communication
Basic use of web search, using a web browser, to bookmark, print web pages and search reports. The ability to use electronic mail software to send and receive messages, to organize message folders.